
Insurances for your Peace of Mind
Travel Inconvenience Insurance
Travel doesn’t always go as planned. If you encounter an obstacle, you shouldn’t have to face the inconvenience alone. Whether your luggage goes amiss or flight delays interrupt your plans, World Mastercard can compensate you for:
- Baggage loss - up to USD 3,000
- Baggage delay - USD 300
- Trip cancellation - up to USD 7,500
- Trip curtailment - up to USD 7,500
- Trip delay - USD 300
- Missed connection - USD 300
Mastercard does not undertake any insurance business or acting as an insurer, insurance broker, insurance advisor or insurance agent. AIG [or their authorized local representative], and not Mastercard, is providing the relevant insurance benefits. Mastercard does not advise any person on the merits of buying, selling, subscribing for, or underwriting a contract of insurance. The insurance program is conducted as a necessary part of other services provided by Mastercard in the course of its business. Aside from fees related to its services provided pursuant to this benefits program, Mastercard does not collect a fee or other remuneration collected for this insurance program directly from Mastercard cardholders.
How To Redeem
Simply click here to file a claim online.
For full details on coverage and contact information click on Terms & Conditions below.
Terms & Conditions
- All insurances are subject to T&Cs and can be altered with notice by Mastercard®
- Only applicable for certain markets in Middle East and Africa - Download full terms & conditions.

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United Arab Emirates
ADCB
Local: 800-0444-0426
Intl: +1-312-843-5336
First Gulf Bank
Local: 800-0444-8108
Intl: +1-312-843-5353
Al Masraf
Local: 800-0444-0801
Intl: +1-312-843-5358
NBAD
Local: 800-0444-8837
Intl: +1-312-843-5357
Citibank
Local: 800-0444-0844
Intl: +1-312-843-5359
Sharjah Islamic Bank
Local: 800-0444-0866
Intl: +1-312-843-5349
Mashreq
Local: 800-0444-9299
Intl: +1-312-843-5203
Noor Bank
Local: 800-0444-9819
Intl: +1-669-272-1472
HSBC
Local: 800-0444-0899
Intl: +1-669-272-1471
Rakbank
Local: 800-0444-4485
Intl: +1-312-340-2437
Commercial Bank of Dubai
Local: 800-0444-9023
Intl: +1-312-843-5736